unisza's e-aduan/
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INTRODUCTION
- UniSZA’s e-Aduan is an Android application to facilitate UniSZA’s students to make a complaint either the complaint regarding ICT, complaints about residential colleges and facilities in their respective faculties.
- The existing system is good but need a lot of improvement. The improvements that need to be done are to apply the system into smartphones using Android OS technology.
- With this application on a smartphone, users can make complaints in detail by uploading a picture related to the complaints made.
- Lastly, with this application all categories of complaints were in one place.
ABSTRACT
UniSZA’s e-Aduan is an Android application to facilitate UniSZA’s students to make a complaint either the complaint regarding ICT, complaints about residential colleges and facilities in their respective faculties. The existing system is good but need a lot of improvement. The improvements that need to be done are to apply the system into smartphones using Android OS technology. This is because; it will be easier for students to lodge complaints and many students nowadays use smartphones as their communication tool.
In addition, the existing system does not allow users to upload pictures. So, with this application on a smartphone, users can make complaints in detail by uploading a picture related to the complaints made. Next, the existing complaints system is not centralized and the user is required to open a different link for each category of complaints. Thus, with this application all categories of complaints were in one place.
To develop this application, waterfall model will be apply because of it is suited to the project where requirements and scope are fixed, the product itself is firm and stable, and the technology is clearly understood. Expected outcomes from this project are this application the student can make a detail complaint easily and interactively, also all complaints will be entertained by the UniSZA’s management.
In conclusion, the existing smartphone technology can now help users perform various tasks easily and quickly. The application developer must take out a problem and solve it by developing appropriate applications.
In addition, the existing system does not allow users to upload pictures. So, with this application on a smartphone, users can make complaints in detail by uploading a picture related to the complaints made. Next, the existing complaints system is not centralized and the user is required to open a different link for each category of complaints. Thus, with this application all categories of complaints were in one place.
To develop this application, waterfall model will be apply because of it is suited to the project where requirements and scope are fixed, the product itself is firm and stable, and the technology is clearly understood. Expected outcomes from this project are this application the student can make a detail complaint easily and interactively, also all complaints will be entertained by the UniSZA’s management.
In conclusion, the existing smartphone technology can now help users perform various tasks easily and quickly. The application developer must take out a problem and solve it by developing appropriate applications.
objectives
- To propose a systematic and centralized complaint system for UniSZA.
- To design and develop an Android-based complaint system so that it will be easier for students to lodge detailed complaints.
- To implement the effectiveness of the application based on Android technology and user requirements.
PROJECT'S RESULT (ADMIN)
Meanwhile, this is the project's result for admin side. This is a web-based system to manage complaint and that had been made by users.
This web-based system was developed by using HTML, PHP, SQL and CSS.
This web-based system was developed by using HTML, PHP, SQL and CSS.
THE TEAM
This is the person involved behind the development of UniSZA's e-Aduan Application.
conclusion
- In conclusion, the existing smartphone technology can now help users perform various tasks easily and quickly.
- Implementation of web based system into Android based is acceptable in this era of technology.
- The application developer must take out a problem and solve it by developing appropriate applications.